SHIPPING & DELIVERY

NATIONAL SHIPPING

Orders will be dispatched once payment has been received. A flat fee of R99 is charged.

Your order will be processed within 1-2 business days once payment has reflected in our bank account. All orders are locally handcrafted and made to order. Once an order is received, production takes between 3 - 4 weeks.

We deliver nationwide via The Courier Guy couriers. A tracking number and link will be sent via email once the order is completed and dispatched. The parcel is trackable via The Courier Guy couriers website

Delivery can take between 2 - 4 working days, dependent on the shipping address. Please allow 3 - 5 business days for shipping to rural areas.

A physical address and a contact number is required for all orders placed online.

Sim Ceramics will not be held liable for any damages or losses occurred due to the incorrect delivery address or incorrect or absence of recipient.

 

INTERNATIONAL SHIPPING

Orders will be dispatched once payment has been received. A flat fee of R500 is charged for every 6 items.

Your order will be processed within 1-2 business days once payment has reflected in our bank account. All orders are locally handcrafted and made to order. Once an order is received, production takes between 3 - 4 weeks.

We deliver internationally via DHL couriers. You will be notified when your order ships, please allow 10 working days for delivery.

Customers are responsible for paying all duties, taxes and other fees.

Sim Ceramics will not be held liable for any damages or losses occurred due to the incorrect delivery address or incorrect or absence of recipient.